Insider Travel Report
Insider Travel Report
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Insider Video: Meet ASTA’s Entrepreneur of the Year-David Shull of Tern
David Shull, CEO and co-founder of Tern, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in Dallas, where he and his team won the 2024 ASTA Entrepreneur of the Year award, which was established in 2015 by the Dan and Gloria Bohan Foundation. The $10,000 award is made to businesses that demonstrate entrepreneurial spirit in developing technology and services that travel advisors can use. In this case, Shull developed Tern as an all-in-one platform for advisors that offers everything from commission tracking and a CRM tool to itinerary building and even AI features. For more information, visit www.tern.travel.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Переглядів: 9

Відео

Insider Video: How Silversea Celebrated Silver Ray's Inaugural with New Offers and More
Переглядів 1611 годин тому
Joe Leon, head of sales for Silversea Cruises, talks with Alan Fine of Insider Travel Report during the inaugural for Silver Ray in Lisbon. Leon discusses Ray's extensive use of glass for unprecedented destination views, the flexibility in Silversea's door-to-door fares, and the bonus commission points awarded to travel advisors who sell Silversea's expedition product, as well as additional poi...
Insider Video: How HBX Group Is Positioned at the Cutting Edge of Booking Technology
Переглядів 911 годин тому
Nicholas Huss, CEO or HBX Group, talks with James Shillinglaw of Insider Travel Report at the group’s MarketHub conference in Las Vegas earlier this month about how HBX, formerly known as HotelBeds.com, is finding solutions to b-to-b hotel and activity booking challenges through innovation that enhances the customer experience. HBX Group is most familiar to travel advisors in the U.S. for its b...
Sponsored Interview: Why Hurtigruten Is the Best Way to See the Northern Lights and More
Переглядів 787 годин тому
Hedda Felin, CEO of Hurtigruten Norway, talks with James Shillinglaw of Insider Travel Report about her company's exciting new itineraries for 2025-26, highlighting unparalleled Northern Lights viewing, robust sustainability initiatives and the locally sourced cuisine of the Norwegian Coastal Kitchen program. Felin also describes Hurtigruten's industry-leading sustainability initiatives and the...
Insider Video: What Former ASTA Chair Marc Casto Is Up to Today
Переглядів 387 годин тому
Marc Casto, former ASTA chair and now CEO of MVC Solutions and Casto Travel Philippines, talks with James Shillinglaw of Insider Travel Report about how the state of ASTA today. Casto says ASTA in the best possible position it’s ever been in, with ASTA President Zane Kerby at the helm, and a successful series of conferences under its belt. What’s Casto up to today? He’s overseeing a company in ...
Insider Video: How Allianz Is Improving the Travel Insurance Experience
Переглядів 327 годин тому
Dan Durazo, director of external affairs at Allianz Partners, talks with James Shillinglaw of Insider Travel Report at the ASTA Travel Advisor Conference in Dallas about Allianz’s new mobile app Allyz Travel Smart, which allows customers to take their travel insurance policy with them, file a claim through the app, find a hospital nearby and even plan flights Allianz also has updated its websit...
Insider Video: How Sabre Is Providing New Content for Lodging and More
Переглядів 197 годин тому
Chinmai Sharma, global head-lodging, ground and sea for Sabre Travel Solutions, talks with James Shillinglaw of Insider Travel Report at last month's ASTA Travel Advisor Conference in Dallas about how Sabre now features more content for hotels and keeps innovating in the lodging space. Sabre now features the best rates and availability for hundreds of thousands of hotels. Sharma also talks abou...
Insider Video: Why AmaWaterways Keeps Winning All Those Awards and More
Переглядів 979 годин тому
Kristen Karst, executive vice president and co-owner of AmaWaterways, talks with James Shillinglaw of Insider Travel Report, at the ASTA Travel Advisor Conference in Dallas last month about the awards she and her river cruise line won from ASTA. She updates us about where AmaWaterways is cruising today, where it’s heading in the future and what ships it’s adding to the fleet. This interview too...
Insider Video: How Sabre Is Evolving to Better Serve Your Needs
Переглядів 989 годин тому
Todd Arthur, managing director-North America Agency, Americas Delivery & Global Corporate Solutions for Sabre Travel Solutions, talks with James Shillinglaw of Insider Travel Report at last month's ASTA Travel Advisor Conference in Dallas about the new Sabre Red Launchpad solution for new travel advisors and how it's working to develop New Distribution Capability (NDC) solutions for airlines an...
Insider Video: Why Goway Travel Rebranded and Launched a New Website
Переглядів 489 годин тому
Mitchell Fawcett, vice president of marketing for Goway Travel, which offers tour experiences around the world, talks with James Shillinglaw of Insider Travel Report about his company’s recent rebranding and introduction of a new website, including GowayPro.com, a completely new section for travel advisors. For more information, visit www.goway.com or www.gowaypro.com. No time to watch this vid...
Insider Video: How Anyone Can Whitewater Raft in Portugal
Переглядів 3212 годин тому
Pedro Teixeira, founder and operator of Just Come Country Tours and Adventures in Portugal, talks with Jennifer Lutz of Insider Travel Report about what guests can expect when they book a white-water rafting experience with his company. Teixeira explains why Just Come is the perfect tour for beginner rafters, especially those who may be a bit afraid. For more information, visit www.JustCome.pt....
Insider Video: Why Your Clients Should "Stay a Little Bit Longer" in Germany
Переглядів 3612 годин тому
Ricarda Lindner, regional manager-the Americas for the German National Tourist Office, talks with Olivia Liveng of Insider Travel Report about the 50th German Travel Market held in Chemnitz, Germany, highlighting unique aspects of Chemnitz, the European Capital of Culture for 2025, and the diverse attractions of Saxony. Lindner emphasizes Germany's commitment to sustainability and discusses Ger...
Insider Video: How interCaribbean Airways Helps You Expand a Caribbean Trip
Переглядів 2814 годин тому
Trevor Sadler, CEO of interCaribbean Airways, talks with Alan Fine of Insider Travel Report about his fleet of 35 aircraft that serves 22 destinations in 16 countries. That means travel advisors can easily add and commission more pre- and post-Caribbean Island travel for their clients visiting the region. For more information, visit www.interCaribbean.com. No time to watch this video? Listen to...
Insider Video: How TAP Air Portugal’s New Stopover Program Can Benefit Your Clients
Переглядів 7514 годин тому
Carlos Alberto Mascarenhas Antunes, TAP Air Portugal's director for the Americas, talks with Jennifer Lutz of Insider Travel Report at the TAP awards in Lisbon, Portugal. Antunes discusses the TAP Air Portugal Stopover Program, focusing on recent offers and updates, including how TAP passengers can get 25 percent off hotels, experiences and domestic flights. For more information, visit www.FlyT...
Sponsored Video: Ships Designed to Feel Like Your Own Private Yacht on Explora Journeys
Переглядів 29714 годин тому
Explora Journeys is introducing a unique all-inclusive luxury travel experience for those who want to explore differently. Discover the experience of our guests onboard as they enjoy sweeping sea views from their private terrace; discover distinct culinary experiences across six vibrant restaurants, 12 bars and lounges (eight indoor and four outdoor), and our Chef’s Kitchen. Guests can savor th...
Insider Video: How Pleasant Holidays Can Maximize Bookings to Costa Rica
Переглядів 4416 годин тому
Insider Video: How Pleasant Holidays Can Maximize Bookings to Costa Rica
Insider Video: Discover Why St. Kitts Is Seeing a Tourism Boom
Переглядів 3416 годин тому
Insider Video: Discover Why St. Kitts Is Seeing a Tourism Boom
Experience the Best of Alaska by Land and Sea with Celebrity
Переглядів 16116 годин тому
Experience the Best of Alaska by Land and Sea with Celebrity
Insider Videos: How the New President of Silversea Just Launched Another New Ship
Переглядів 209День тому
Insider Videos: How the New President of Silversea Just Launched Another New Ship
Insider Video: Why Saint Lucia Is Focusing on Adventure and Event Tourism
Переглядів 54День тому
Insider Video: Why Saint Lucia Is Focusing on Adventure and Event Tourism
Insider Video: How Los Cabos Is Growing Tourism Today
Переглядів 48День тому
Insider Video: How Los Cabos Is Growing Tourism Today
Sponsored Interview: Discover the Latest from Explora Journeys with Chris Austin
Переглядів 232День тому
Sponsored Interview: Discover the Latest from Explora Journeys with Chris Austin
Insider Video: What’s Behind Jamaica's Big Tourism Boom
Переглядів 124День тому
Insider Video: What’s Behind Jamaica's Big Tourism Boom
Insider Video: How Grand Velas Now Offers a Second Boutique Resort in Los Cabos
Переглядів 147День тому
Insider Video: How Grand Velas Now Offers a Second Boutique Resort in Los Cabos
Insider Video: What’s New in Marketing at Travel Leaders Network
Переглядів 65День тому
Insider Video: What’s New in Marketing at Travel Leaders Network
Insider Video: How Barbados Fueled Its Tourism Growth With New Air Service, Hotels and More
Переглядів 428День тому
Insider Video: How Barbados Fueled Its Tourism Growth With New Air Service, Hotels and More
Insider Video: How Travel Leaders’ Roger Block Is Going Out on Top
Переглядів 68День тому
Insider Video: How Travel Leaders’ Roger Block Is Going Out on Top
Insider Video: How to Be a Top Producer With Pleasant Holidays
Переглядів 89День тому
Insider Video: How to Be a Top Producer With Pleasant Holidays
Insider Video: How Pleasant Holidays Is Celebrating Growth and Brand New Destinations
Переглядів 62День тому
Insider Video: How Pleasant Holidays Is Celebrating Growth and Brand New Destinations
Insider Video: How the Caribbean Grows with New Air Service, More Hotels and More Regional Tourism
Переглядів 25День тому
Insider Video: How the Caribbean Grows with New Air Service, More Hotels and More Regional Tourism

КОМЕНТАРІ

  • @benjamink3185
    @benjamink3185 Годину тому

    In light of the recent leadership transition at Silversea, it appears the new president's approach is heavily inclined towards profit maximization, revenue generation, and growth. Regrettably, this focus seems to overlook the impeccable service orientation and unparalleled expertise championed by Barbara. As the discerning clientele to whom this esteemed brand caters, it is imperative to emphasize that guest experience should remain paramount. Prioritizing the enchantment and satisfaction of guests, coupled with an exceptional service ethos and extraordinary travel experiences, is essential. This approach not only aligns with the luxury standards of Silversea but also ensures the continued loyalty and admiration of its valued patrons.

  • @terrymann1341
    @terrymann1341 День тому

    Strawberry Field is a wonderful place, I was there in march on my 60th birthday and was made to feel so welcome. It is not only a great place to learn more about John and his mates, but you're visiting, buying your ticket, having a cup of tea and a piece of cake in the cafe, and buying something in the gift shop all helps to keep this place to keep going and to help them do the fantastic work that they do with young people. So go and visit and keep coming back. Sit in the garden and enjoy the peace as John would probably say. In closing all I can say is God bless Julia Baird, and all the team at Strawberry Field and The Salvation Army for this amazing place, and all the hard work put into helping these kids, you all do a fab gear job. Thank you...

  • @donnamarsh3474
    @donnamarsh3474 День тому

    Went to Italy with Perillo in April 2022, when travel was just coming back. It was the most fantastic experience with excellent hotels, great itinerary, great food and exceptional tour guides. Highly recommend!❤ Gonna book Greece in 2025. Can't wait!!

  • @warrenwolf4690
    @warrenwolf4690 3 дні тому

    I have Allianz insurance and they have terrific😊

  • @BobOchoa-dt9gw
    @BobOchoa-dt9gw 4 дні тому

    Looking for December stay.. beautiful and central location

  • @danielwalton4563
    @danielwalton4563 7 днів тому

    Working on Medallion drive.

  • @danielwalton4563
    @danielwalton4563 7 днів тому

    Work on Medallion drive in return.

  • @khaledmostafa1310
    @khaledmostafa1310 8 днів тому

  • @davidward9273
    @davidward9273 9 днів тому

    Grand Velas Cabo is magnificent!!

  • @marceloalvarado360
    @marceloalvarado360 11 днів тому

    Hello you need visit yasuni national park in sacha ñampi lodge

  • @mariaharo1416
    @mariaharo1416 11 днів тому

    Can children visit the Japanese restaurant in the boutique side? Or only the adults?

  • @ssuwandi3240
    @ssuwandi3240 12 днів тому

    Inclusive add on!

  • @sugartrailz
    @sugartrailz 12 днів тому

    As a Caribbean born and raised woman, I am really psyched to do this from Nashville, TN

  • @yvescrepeau5955
    @yvescrepeau5955 13 днів тому

    Hi all next year for the new ship for me, but in October my 6th Uniworld cruise from Paris to Normandy looking forward to it

  • @byomuhumuzageorge2764
    @byomuhumuzageorge2764 16 днів тому

    Legendary Geoffrey Kent

  • @ElizabethBSoCal
    @ElizabethBSoCal 18 днів тому

    Fun and informative interview

  • @ElizabethBSoCal
    @ElizabethBSoCal 18 днів тому

    Great interview

  • @eprohoda
    @eprohoda 18 днів тому

    Insider~you uploaded superb shots,😈

  • @geishacumberbatch5864
    @geishacumberbatch5864 19 днів тому

    Great property!

  • @geeemm8028
    @geeemm8028 20 днів тому

    Of course sustainable travel has the lowest interest in the US. Of the polled countries, or anywhere else in the world, where is anything remotely connected to the environment been made into a political issue?

  • @danielwalton4563
    @danielwalton4563 21 день тому

    Work shall be acquired another house.

  • @danielwalton4563
    @danielwalton4563 21 день тому

    $2500+$500=$3000.

  • @danielwalton4563
    @danielwalton4563 21 день тому

    Would you believe that?

  • @dreadpirate2109
    @dreadpirate2109 22 дні тому

    Took our first Azamara cruise, the Ireland intensive, last summer. Started with Carnival, graduated to Celebrity and now Azamara. We were hooked before the ship even left the dock. Love the longer stays, the overnights and the whole feel of the ship.

  • @alitadupray777
    @alitadupray777 22 дні тому

    Nice video. Thanks! Are there gluten free options? Are the meats organic , grass finished and the fish wild caught? I wish i could see the menu

  • @davidmarshall9221
    @davidmarshall9221 22 дні тому

    Just asked my son and he’s 99% certain it’s Scorzayzee “ Bone stash”

  • @tee4272
    @tee4272 23 дні тому

    What brand/installer did you use for the cold plunge?

  • @jordanmccormick785
    @jordanmccormick785 24 дні тому

    Great update and sounds like an exciting program!

  • @ElizabethBSoCal
    @ElizabethBSoCal 24 дні тому

    A lot of great info!

  • @king2wolves
    @king2wolves 26 днів тому

    Does anyone know the name of the song?

  • @hur7ty1
    @hur7ty1 27 днів тому

    So no real reason to book this hotel. Just location lol

  • @danielwalton4563
    @danielwalton4563 28 днів тому

    Then it'll be time 2 move.

  • @laurebooz487
    @laurebooz487 28 днів тому

    I am not happy with my first time cruising with Virgin cruise line. First day in my room, blood on my bedspread, the blanket was on top of the blood, like trying to hide it…. Smh! It was changed on the next day. Secondly my suitcase got lost for over 24 hrs, the right tag was on it, but someone dropped the ball and delivered it to a different room… they decided to keep it for over 24 hrs. I reported it at 6 pm on the same day, I had to do my own follow up as the crew did not follow up to ask me if I needed anything. On my fourth follow up I asked to speak to the manager in duty that advised I would get $100 credit in my account as we speak and if not found $50 every day. What a joke, my shoes/dresses and the suitcase cost more than that. The suitcase was found later.. the credit was not there… went back and I was advised they were waiting for accounting to post the credit. A couple of hours later I got $50 credit. I went back the next day to advise I only got $50 credit. The manager and staff had Alzheimer. She is telling me there is camera in there and she will review to confirm our conversation .., I would love for her to review it…, what a shame. You put my bag in a different room, did not follow up with me and now you are calling me a liar .. please lady “Marija…. Yes that is her name you need to know when you are wrong and not calling the customer a liar. At this point my bad experience with Virgin was a disaster and I don’t plan on ever cruising with them… what a shame to put a customer through all that and not even care. Never again…

  • @FahlstromJohn
    @FahlstromJohn Місяць тому

    I want to sail Celestyal but their website needs serious work. Broken links and missing data...please address this so we can sail on your ships.

  • @danielwalton4563
    @danielwalton4563 Місяць тому

    Mickey's Christmas carol.

  • @MarkStanton-xf6jq
    @MarkStanton-xf6jq Місяць тому

    Congratulations Donna, great interview. We thoroughly enjoy the Azamara product. The onboard experience is second to none, but we believe the background administration support needs improving ie Web site etc and the Atlas bar on Onward is incredible and should be implemented on the other ships.

  • @StuartFalk
    @StuartFalk Місяць тому

    While we wish Donna great success and welcome her as team leader, Dondra Ritzenthaler, starting today as CEO of Azamara, has plans to do more with commissions, bonuses and other incentives to encourage travel advisors to book. The question advisors and past guests are asking is, "When will Azamara invest in new buildings or more contemporary existing tonnage?" The fact is that all 4 of the current vessels are aging and near their expiration date, with issues that can't be covered up with bandaid refurbishment. The lack of such investment by Azamara's owners are undermining advisors confidence in the brand and its future viability. The Azamara ships were built in 1999-2001 as the R class vessels for Renaissance cruises. It is well accepted from a purely technical standpoint that the life of a cruise ship is a maximum 30 years at which time the cost of repairs far outweighs keeping them in service. And remember these ships were built as cruise ships, e.g. not to be equated with ocean liners. Most cruise lines, however, replace their ships before 30 years due to the increasing cost of maintenance and technical breakdowns (just like your car). It takes some years between the beginning of planning and investing in those plans, starting with reserving space in the heavily booked ship yards and the work of a naval architect. So If Azamara does not the process now, in several years they will be out of businessand selling the current vessels for scrap.

  • @user-mf2xv4ez2w
    @user-mf2xv4ez2w Місяць тому

    Please expand the Indian Buffet frequency to multiple times per week. It is delicious!

  • @user-nb6qn4uv3h
    @user-nb6qn4uv3h Місяць тому

    C'est quoi le titre de cette chanson SVP ?

    • @vjvd6225
      @vjvd6225 Місяць тому

      À la base c’est samplé de Modus mio de Mbare Mikele , un groupe de hip hop allemand ,mais cette version en trip hop je cherche aussi le titre!!

    • @vjvd6225
      @vjvd6225 Місяць тому

      J’ai réussi à le Shazam sous « Bonestash -Aesos »

    • @Homegrown_FPL
      @Homegrown_FPL 24 дні тому

      It's scorzazee a uk rap legend but I'm not sure the name of the track yet

    • @regularguy3665
      @regularguy3665 6 днів тому

      @@Homegrown_FPLFoolish heart w/Moekel and Stefanie Piper

  • @rgruenhaus
    @rgruenhaus Місяць тому

    So Harry Summers laughs off not having containers of water on the Premium drink pkg? If that's all cruisers are complaining about then he thinks NCL is doing fine! Not a people person huh Harry?

  • @alllovetravel8856
    @alllovetravel8856 Місяць тому

    Congratulations!! You’ve pumped me up! I’m anxious to get more of my clients onboard Azamara.

  • @bilfergirl969
    @bilfergirl969 Місяць тому

    Congratulations on your appointment Dondra. I am inspired by your enthusiasm for Azamara. We have just booked our sixth cruise with this company and can’t wait to be back on board.

  • @jonnieinbangkok
    @jonnieinbangkok Місяць тому

    Why are you in jail...what did you do...steal the silverware?

  • @JuanSanchez-ug8jw
    @JuanSanchez-ug8jw Місяць тому

    Looking forward to our visit in February!

  • @user-ds7ev7cu9h
    @user-ds7ev7cu9h Місяць тому

    Hello! I became a victim of fraud by a hotel Temptation that ceased its operations in the Dominican Republic. I stayed at this hotel in 2023, and they sold me a membership in their bonus club (Premier). I paid for the purchase with a credit card. Instead of using the terminal for payment, the hotel employee Jesus copied my card details (number, name, cvc code) and used this information to make an online payment. At the end of 2023, the hotel closed. I tried to contact the hotel representatives to get my money back, but no one responded. I tried to find out from Jesus the names of his supervisors to contact them, but he blocked my number. They continue to withdraw money from my card every month. In total, they have taken about $3,000. I had to block my card to stop them from withdrawing money. After I blocked the card, I started receiving threats from the Premier office, located in Mexico, in my email. They threaten me with international prosecution and involving debt collectors, demanding money. I am sure that all of this was planned in advance.

  • @eddiehayes9652
    @eddiehayes9652 Місяць тому

    Hi Dondra, Get off the ship and do something about the poor customer services

  • @JoelManjoko-qt7mu
    @JoelManjoko-qt7mu Місяць тому

    Congratulations Dondra 🎊 Wishing you and you team at Azamara the best.

  • @arfaabeerhashmi1773
    @arfaabeerhashmi1773 Місяць тому

    It is asking for some key reference. What is it ??

  • @myhappynest6125
    @myhappynest6125 Місяць тому

    Can’t wait to experience a Uniworld cruise.

  • @IvyResidence1-rr4wi
    @IvyResidence1-rr4wi Місяць тому

    A unique experience 🎉🎉🎉